Username Password Keep me logged in Forget your password?
Project Controls Community
Send to Friend
My Favorite
My Default Page
Blog
Inspired Latest
Thinking & Expert Guides
Home
Share
Job
Training
Designations
Video
Template
Docs
Blog
Share Project Controls Update ......
All   PLANNING & SCHEDULING   ESTIMATE   COST   P&P   RISK   GENERAL  
ITIL Foundation Training in Bangalore | ITIL Foundation Certification in Bangalore | ITIL Foundation Certificate Exam in Bangalore
2017-01-16 21:51:41
dineshadeptechno@gma
The ITIL® 2011 Foundation is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL® Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

ITIL Foundation is the comprehensie framework, a base on which IT Processes are composed within IT company. The Foundation Certificate in IT Service Management (ITIL Foundation) is a proof that the person posessing the certificate understands various processes and relations between them.

There are 12 main areas that the ITIL Foundation is focused on. These areas are divided between Service Support and Service Delivery.

Service Delivery processes / functions are:
  • Service Desk as the only function in Service Delivery
  • Incident Management
  • Problem Management
  • Configuration Management
  • Change Management
  • Release Management
Service Support consists of the following processes:
  • Service Level Management
  • Availability Management
  • Capacity Management
  • Financial Management
  • IT Service Continuity Management
  • Security Management
In our portal we describe each of the area in more detail. Going forward we will see each chapters , till then I request all users to read and provide feedback on the post.


The syllabus will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, IT service management as described in the ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement, ITIL Introduction and ITIL Glossary publications. The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind.


Candidates for the ITIL Foundation certificate in IT service management have to complete all units and successfully pass the corresponding examination to achieve certification.
 
Training providers are free to structure and organize their training in the way they find most appropriate, provided the units below are sufficiently covered. It is strongly recommended that training providers do not structure their courses by simply following the order of the training units as described in this document. It has been designed to be flexible so that training providers can add value as appropriate. The recommended number of study days is 3 when taught in a classroom environment, which can include the final exam.

Sign Up and Download Mobil Apps Today!

              
Copyright   2014-2016 © Neohorizon Management Services Inc.